1. Data controller
In compliance with the data protection regulations in force, users of the website www.clinicafimed.es are informed of the following details of the data controller:
Owner: Aroa Olivares González
Tax ID (NIF): 48566815S
Trade name: Clínica Fimed
Address: Calle Francisco Sempere, 4 Bajo, 46006 Valencia, Spain
Phone: 691 529 076
Email: clinicafimed@gmail.com
The professional activity is carried out as a registered physiotherapist, enrolled in the Association of Physiotherapists of the Valencian Community, membership number 5444.
2. Applicable regulations
The processing of personal data is carried out in accordance with the provisions of:
The General Data Protection Regulation (GDPR)
Spanish Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights
Spanish Law 34/2002 on Information Society Services and Electronic Commerce
3. Personal data collected
Personal data may be collected through the website via the different forms available.
The data that may be requested is:
First name
Surname
Email address
Phone
The website does not collect health data or clinical information through forms.
4. Purpose of data processing
The personal data provided by users will be processed for the following purposes:
1. Managing enquiries
To respond to requests sent through the contact form or by email.
2. Managing communications
To send information related to the enquiry made by the user.
3. Sending the newsletter
When the user subscribes voluntarily, their data may be used to send informative communications related to the clinic's activity.
The newsletter is managed through the platform:
Substack
These communications will not include commercial advertising, unless the user expressly authorises it.
5. Legal basis for processing
The processing of personal data is based on:
The user's consent, when completing the website's forms.
Legitimate interest in responding to requests for information made by the user.
The user may withdraw their consent at any time.
6. Data retention
Personal data will be kept for as long as necessary to fulfil the purpose for which it was collected and as long as its deletion is not requested by the data subject.
In the case of newsletter subscription, the data will be kept until the user requests to unsubscribe.
7. Data recipients
Personal data will not be transferred to third parties except by legal obligation.
However, some service providers may have access to personal data in their capacity as data processors, such as:
web hosting services
web analytics tools such as Google Analytics
newsletter delivery platforms such as Substack
These providers act in accordance with contracts that guarantee compliance with data protection regulations.
8. Users' rights
Users may exercise the following rights in relation to their personal data:
Right of access
Right of rectification
Right of erasure
Right to restriction of processing
Right to object
Right to data portability
To exercise these rights, the user may send a request to:
Email: clinicafimed@gmail.com
The request must clearly indicate the right the user wishes to exercise and be accompanied by a document proving the applicant's identity.
Likewise, users have the right to lodge a complaint with the competent supervisory authority:
Spanish Data Protection Agency (AEPD)
9. Data security
The website uses appropriate technical and organisational measures to ensure the security of personal data and prevent its alteration, loss, processing or unauthorised access.
The website uses a secure HTTPS/SSL connection to protect the transmission of information.
10. Social media
The clinic may maintain profiles on social networks such as:
Instagram: @ClinicaFimed
YouTube: Clínica Fimed
The processing of the data of users who interact with these profiles is governed by the privacy policies of each social network.
11. Minimum age
Use of the services offered through the website is permitted for those over 14 years of age.
Those under that age must have the authorisation of their parents or legal guardians.
12. Changes to the privacy policy
This Privacy Policy may be updated in response to legislative changes or modifications to the functioning of the website.
Users are advised to review this policy periodically to stay informed about how personal data is protected.
